You can reach our support team through the contact page, email, or phone for assistance with bookings or inquiries.
Frequently Asked Questions
Frequently Asked Questions
You can book directly through our website by selecting your service, entering property details, choosing a date, and confirming your appointment online.
Because mycotoxins often bind to dust, they’re extremely difficult to eliminate with standard cleaning. That’s where small particle cleaning comes in. It’s not just about wiping down surfaces; it’s about removing the ultra-fine dust that may be carrying these microscopic toxins.
Our system calculates pricing based on your property size, number of rooms, and selected service, providing transparent costs before confirmation.
Yes, all service professionals are carefully vetted, experienced, and verified to ensure quality and reliability.
UrbanHabitu operates in selected urban locations, focusing on city homes, apartments, and condominiums.
No, our professionals arrive fully equipped with the necessary tools and supplies to complete the service.
Yes, appointments can be rescheduled through your booking confirmation or by contacting our support team.
Service duration depends on property size and selected package, but estimated time is provided during booking.
Yes, we provide detailed move related cleaning designed for property transitions and inspections.
Yes, cancellation terms are clearly outlined during booking to ensure transparency and fairness.
Mersey Mould provides independent damp and mould surveys, inspections, and remediation services. We identify the true cause of mould and damp issues and offer effective, long-term solutions to restore a healthy indoor environment.
Our surveys are completely unbiased — we don’t have any financial incentive to recommend unnecessary remedial work. You receive an honest, expert assessment of your property’s condition, helping you make informed decisions.
We use a combination of visual inspections, moisture mapping, humidity readings, and air testing to locate the source of dampness or mould growth. This ensures we treat the root cause, not just the visible symptoms.
Our mould remediation service includes safe mould removal, surface treatment, air filtration, and small particle cleaning. We also provide preventative measures to stop mould from returning, ensuring a long-term solution.
No. Mersey Mould uses safe, environmentally friendly cleaning agents and professional equipment to remove mould without harming your property or indoor air quality.
Small Particle Cleaning is a specialist cleaning process that removes fine mould spores and contaminants from surfaces and the air. It helps restore indoor air quality after mould remediation, reducing health risks.
Air testing measures mould spore levels and air quality inside your property. It’s crucial for identifying hidden mould growth and confirming that remediation has been fully effective.
Yes. Alongside removing existing mould, we provide ventilation advice, moisture control strategies, and preventative treatments to stop mould from coming back.
No. Our surveys are fully independent and come with no obligation to use our remediation services. You’re free to use our report however you choose.
Mersey Mould serves residential and commercial properties across the Merseyside region and surrounding areas, offering expert assessment and remediation wherever needed.
CONTACT US TODAY
Have questions or ready to schedule your service? Our friendly support team is here to assist you with booking, pricing details, and service recommendations tailored to your home. Get in touch today for fast responses, flexible scheduling options, and reliable assistance from start to finish.